It’s likely you’re accessing StepPay on an old version of the CommBank app. We previously offered InstalPay, which is no longer available, however you may still have an InstalPay account. A late fee of $10 may apply if you miss a repayment, but there are caps in place to minimise the amount of additional fees charged. You don’t pay any ongoing account fees, set-up fees or interest. You may also be charged a late payment fee for a missed repayment, and this may affect your credit score. If there aren’t enough funds in the account, your StepPay card will be temporarily blocked until the funds are available.
The messages direct recipients to click a link regarding a recent transaction, and upon entering your username and password, will also request a Netcode, for identification. We are aware of postal delivery service scams targeting customers through text messages. The scammers then use these details to register digital wallets or register new devices to the scam recipient’s account. These messages may appear in threads alongside legitimate CommBank communications. We are aware there are messages in circulation impersonating CommBank that attempt to mislead customers into calling a phone number to dispute a transaction. Scammers are attempting to lure customers to transfer large sums of money into fraudulent accounts.
There has been an increase in scammers calling customers out of the blue, claiming that their sensitive information has been compromised. This gives the scammer full access to your computer – and personal information – from a remote location. Don’t click the link or share personal information if you are unsure. Reports claim users receive a message from official website email addresses such as ‘email protected’ or from the messaging function within the booking app.
The quickest way to determine if you need to pay CGT on your shares is to see if your shares have made money over the time since you bought them. Once you have entered the details about the asset and your income, click ‘calculate’ to see how much you may need to pay in capital gains tax. Welcome Bonus Rate payable for up to 4 months and for new customers only. No account keeping fees or min balance, with interest paid monthly.Intro rate for new customers only. We offer quality insurance, aged care and a network of dental, optical and hearing services.
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- It’s just one of the ways we say thank you for banking with us.
- CommBank urges potential investors to check the legitimacy of the investment product directly with the financial institution.
- While the messages may look legitimate, or even appear to be arriving in the same conversation thread as legitimate messages, these are not from CommBank.
- If you are ever unsure as to a communication’s authenticity, utilise one of the methods shown on /contactus to call a CommBank number you know to be legitimate in order to speak with us.
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- You can split your purchases of $100 or more into four equal repayments everywhere in-store and online.
We will never ask you to click through a link on an email and enter personal details. We will never ask you for your details through a link in an email or SMS message. Customers are directed to a webpage that asks them to provide their NetBank login, password, card and personal details such as phone number and address. With the Australian Open finals approaching, scammers are taking advantage of the high demand for tickets by promoting fake offers, often on social media. Whilst our fraud team may contact you to verify a transaction, we will never ask you for sensitive banking details such as NetBank or CommBiz token/passwords, PINs or NetCodes. We have seen an uptick in scammers contacting customers claiming to be from CommBank, advising that their accounts have been compromised.
We have seen a spate of CommBank-themed SMS phishing (smishing) targeting customers. They all include a link and create an urgency to follow it. Funds are requested via wire transfer or card transactions on most occasions. They will then ask for some urgent assistance with some funds to pay for a bill or some other expense.
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Apply online for a credit limit of up to $2,000, get a response in seconds and if approved, start spending in minutes. A coronavirus-themed phishing email is currently targeting CommBank customers. This email informs recipients that there have been multiple login attempts on their account with the wrong password entered.
The tasks involve the victim using their own money to purchase products and services to boost seller’s visibility and/or ratings. We’ll also never ask you to transfer money, download software or get you to login via a link sent through email or SMS. Both business and retail customers are currently receiving calls from scammers (often with UK/British accents) claiming to be Commonwealth Bank staff. Delete the message and contact linkt.com.au (linkt, new tab) directly to check whether the message is legitimate. Scammers are sending texts that appear to be from Linkt toll services.
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The messages claim the recipient needs to take action to put a stop to suspicious activity, renew details or unlock access to their CommBank accounts or cards. The fraudulent messages prompt recipients to click on a malicious link within the message by informing them that their account or card has been suspended and details need to be updated or more information provided. It then requests payment card details and asks the user to select their financial institution, after which the user is directed to a fake NetBank page where banking credentials are captured. Always check the best method to contact us by visiting commbank.com.au/support/contact-us.html and only access NetBank from a trusted location, never via a link in a message.
The official SA Seniors card is always free, and applicants are never required to provide financial details such as your bank or PayPal information. If the message is asking for payment or personal details, verify the request on an authenticated platform, like the company’s genuine website you search yourself or an authenticated application Always question any SMS or email that has a link as scammers use clever tactics to trick you into clicking on links and providing personal details, so take your time to review the message. CommBank will never ask you to enter personal or banking details via a link in an email. These messages can include links to fake websites that mimic legitimate sites and ask you to enter information such as your NetBank ID, password, card details, and NetCodes. We will never ask you to click through a link on an email and enter personal or banking details.
These letters use ASIC branding and formatting to appear legitimate and claim that bank staff are under investigation. Be wary of unsolicited contact, avoid clicking on links and always verify the legitimacy of the organisation offering assistance or requesting donations. We will not ask you to verify transactions via a link in an email or SMS message. Once you complete a task, scammers may ask for your personal information to “process” your earnings. They may claim you can earn money by completing simple tasks such as liking or following Instagram accounts or transferring funds in exchange for a commission. Do not click the links, call any number in a message, or reply to the sender.
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